Is there a fee for the design consultation?

Both the virtual 30-minute call and the in-person showroom consultation are completely complimentary. We invest in your first visit because we believe the right relationship starts with trust, not transactions.

What should I bring to my showroom appointment?

Bring photos, inspiration boards, or material samples you've already collected. If possible, note your room dimensions and flooring square footage. Don't worry if you have nothing — our team will help build a vision from scratch. The more context you share, the more targeted our guidance.

Can trade professionals and builders book through this page?

Yes — trade professionals are welcome to book project consultations here. For our formal Trade Program (dedicated pricing, a dedicated rep, and access to all 400+ trade-only lines), contact us directly at trade@designdistrictatl.com.

Where are you located and how long will I need?

We're at 6310 Town Square, Suite 100, Alpharetta, GA 30005 — easily accessible from all of North Atlanta. The showroom consultation is one hour, though many clients choose to stay longer. We recommend allowing 90 minutes for your first visit.

What if I’m still in the early stages of planning?

That's exactly when to come. Design District is built for exploration — you don't need a finalized scope to benefit from a consultation. The 30-minute virtual call is designed specifically for the earliest stages. We help clients discover what they want, define what's possible, and build a project around their lifestyle and budget.

How do I get started with the design process?

Depending on the scope of your project, we will meet in our showroom, via Zoom, or in your home. During this 1 to 2 hour consultation, we'll evaluate your space, take notes, and gather the information we need to prepare a proposal. The consultation fee will be applied to the deposit if the project moves forward. During this time we can answer any questions you have about working together and talk through possibilities and an estimated budget. While the consultation doesn't include any actual design work, it is critical for getting to know each other, defining a comfortable budget, identifying your priority areas, and talking through your existing design challenges.

What to expect after your design consultation?

After your consultation, we'll prepare a detailed scope of work and estimated budget that will be ready for your review within 2-3 days. Your proposal will include: A detailed scope of work that will specify what we recommend to achieve your goals in each space An estimated budget detailing ranges for each aspect of your project. Our contract and the investment for our services

How detailed are the renderings?

Our final renderings are designed to be photo-realistic. The products such as tile, lighting, and hardware represented exactly as they appear in person. But what really brings it all to life is the implementation of true light sources which can be tailored to feature different times of the day, various window applications, and incorporating exterior elements and the effect they can have on the lighting of a space.

How often can we talk?

Once we've officially started your project, we're available by email during business hours and are happy to schedule calls to talk through any questions you have about the process. We’ll find out upfront how involved you want to be and how often you want updates, then we’ll manage the communication from there so you can enjoy the process without overwhelm or anxiety.

Can You Recommend a Contractor/ Trades?

Partnering with professional tradespeople is a crucial part of our process. We'll work with our team of trades to prepare estimates for the work we recommend and oversee their progress throughout your project. If you are already working with a licensed contractor, your proposal will detail how we'll communicate and collaborate with their team to ensure a seamless process.

What if I don't love the design?

Be specific. Let us know what elements you like or dislike specifically and provide insight into why. Is it the color? The pattern? The material? The overall feeling? Please send us ONE email with all your feedback. This allows us to make revisions at one time, with consideration for how the revisions will impact other elements of the design plan. To keep within the timeline of your contract, all revisions must be received within ten days of your presentation day. After ten days, revisions will be charged at the rate of $150/hour.

How do reselections work?

We do our very best to select pieces that are perfect for your design style, lifestyle, and budget. If there is an item you don't love, we ask that you notify us by email within 10 days of your design presentation so we can make an alternate selection for you. Your proposal outlines the number of reselections included.

What if there are issues?

We'll be working closely together for an extended period of time, and there may be delays or frustrations along the way. It is our commitment to manage any issues and provide open and honest communication so you are never left in the dark. We pride ourselves on providing an enjoyable and seamless experience and a beautiful end result.

Where do we source furniture?

We typically design with MID TO HIGH-END furniture pieces that we source directly from craftsmen and vendors only available to designers. We love mixing highs and lows and incorporating antiques and one-of-a-kind items into each design when possible.

Can you use my existing pieces in the design?

While we do our best to incorporate family heirlooms and antiques into your design if they fit the aesthetic you are looking to achieve, we cannot guarantee the inclusion of existing pieces unless specified during the design planning.

How do you receive your bought item?

All your items are shipped directly to our Alpharetta warehouse for receiving, inspection, and storage. Once your home is ready for installation, we can recommend furniture movers for pickup and delivery.

We price our products to be competitive and have various pricing agreements with each vendor based on a number of factors. Our purchasing service includes order placement, tracking, delivery coordination, installation, and reselection if an item goes out of stock or is back-ordered.

What to expect after you've approved your design?

Once you've approved your design, you'll receive your proposal which can be paid online with a 3% processing fee or by mailing/ dropping off a check to: Design District 5975 Shiloh Road Suite 112 Alpharetta, GA 30005 Full payment is required prior to order placement. Once orders are confirmed by our vendors, we'll provide weekly updates so you always know the status of your orders. Please note, in the event you purchase an item presented in your design through another retailer, there will be a 25% procurement fee billed on the original price of the item presented. Our flat fee structure is based on all purchasing going through Design District.

Do I need to be home for this?

Our clients' preferences vary greatly. Some want to be home and partly involved with the project management and some prefer to provide our team with access to their home so we can coordinate all of the details and attend any scheduled site visits. As a general courtesy, you'll always know what to expect in regard to work happening in your home.